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Performance Issues and Board Dynamics

Case 9 100 2014 004
Languages : 
  • English
  • Board of directors,
  • Dashboard,
  • Organizational performance
Year of production : 
Registration date : 
Teaching notes included : 

This case presents various critical incidents with respect to organizational performance management. It highlights deficiencies regarding content and how the board of directors discusses performance.

Primary domain : 
Business ethics  - Governance
Secondary domain : 
Management  - General management
Sectors : 
  • Other Services (except Public Administration),
  • Professional, scientific and technical services,
  • Management of companies and enterprises
Source : 
HEC Montréal
Type : 
Brief case (Descriptive or analytical case)
Type of data used in the production of the case : 
Fictional data inspired by real-life situations, but significantly transformed
Event location : 
s. o.
Year of start of the event : 
Not available
Year the event ended : 
Not available
Business size : 
Medium-sized enterprise
Main themes covered

Management dashboard, strategic planning, performance

Teaching objectives
  • Designing effective management dashboards
  • Leading performance meetings
  • Developing strategic plans
Concepts and theories related to the case
  • Strategic road maps
  • Balanced scorecards
  • Hierarchical Planning