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Cardosa's Quest for Certification
Case 9 65 2013 003
Case published in the International Journal of Case Studies in Management, Vol. 11, No. 1
Author : 
Languages : 
  • English
Keywords: 
  • Individual learning,
  • Organisational learning,
  • Culture,
  • Change management,
  • Communication
Year of production : 
2013
Registration date : 
2013-04-15
Teaching notes included : 
Yes
Abstract

In organizations, learning and the associated changes it brings cannot be forced. Individuals who act as "learning champions" within an organization need to be convinced of the benefits of the learning initiative themselves so that they can take the "positive" message to their teams and become key facilitators and enablers within the organization. Otherwise, their negativity can influence their team members, especially if the team members are not sold on the initiative in the first place.

Primary domain : 
Information technology
Secondary domain : 
Not available
Sectors : 
  • Professional, scientific and technical services
Source : 
Elsewhere
Type : 
Traditional case 
Type of data used in the production of the case : 
Undefined
Event location : 
N/A
Year of start of the event : 
Not available
Year the event ended : 
Not available
Business size : 
More than 100,000
Teaching objectives

The key objective is to get students to think about:

  • The importance of stakeholder analysis when taking on any project or assignment in order to ensure successful completion of the task.