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Gérer les stocks du service à la clientèle chez Value Air
Case 9 50 2007 009
Languages : 
  • French
Keywords: 
  • Logistique
Year of production : 
2005
Registration date : 
2007-01-01
Teaching notes included : 
No
Abstract

Le cas décrit les difficultés à offrir un bon service à la clientèle à la suite d'une mauvaise communication entre un acheteur et un gestionnaire des stocks.

Primary domain : 
Logistics and operations management
Secondary domain : 
Not available
Sectors : 
  • Wholesale trade
Source : 
Not available
Type : 
Traditional case 
Type of data used in the production of the case : 
Undefined
Event location : 
Montréal, Québec, Canada
Year of start of the event : 
2005
Year the event ended : 
Not available
Business size : 
Très grande