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Bons coups / mauvais coups
Case 9 40 2005 027
Case published in the International Journal of Case Studies in Management, Vol. 3, No. 2
Author : 
Languages : 
  • French
Keywords: 
  • Rapports de travail,
  • Climat organisationnel,
  • Conflit,
  • Comportement organisationnel,
  • Micro-politique
Year of production : 
2003
Registration date : 
2005-06-15
Teaching notes included : 
Yes
Abstract

Récemment embauchée dans une firme immobilière, la jeune Sarah entre en conflit avec un courtier. Elle s'attend à ce qu'il se plaigne auprès du président de l'entreprise lors d'une réunion plénière. Mais, contre toutes attentes, le courtier s'inflige publiquement le blâme.

Primary domain : 
Management
Secondary domain : 
Not available
Sectors : 
  • Real estate and rental and leasing
Source : 
HEC Montréal
Type : 
Traditional case 
Type of data used in the production of the case : 
Undefined
Event location : 
Toronto
Year of start of the event : 
2003
Year the event ended : 
Not available
Business size : 
17 personnes