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Working Together to Improve Australian Waterway Health: Multi-Stakeholder Collaborating to Create Shared Value (A and B)
Case 9 40 2025 005A-B
Case published in the International Journal of Case Studies in Management, Vol. 23, No. 4
Languages : 
  • English
Keywords: 
  • shared value creation,
  • multi-stakeholder partnership,
  • wicked problem
Year of production : 
2025
Registration date : 
2025-11-24
Teaching notes included : 
Yes
Case document count : 
2
Abstract

Set in central Queensland, Australia, the case examines the key concerns of various stakeholders involved in establishing a multi-stakeholder partnership based on the "Creating Shared Value" (CSV) model. The need for a partnership arose following a significant flood that led to the release of hundreds of gigalitres of contaminated coal-mine water into the Fitzroy Basin, affecting nearby cities, water supplies, and local ecosystems. Consequently, regional stakeholders grew alarmed about the rapid decline in water quality in the area.

Primary domain : 
Management  - Strategy
Secondary domain : 
Business ethics  - Governance
Sectors : 
  • Agriculture, forestry, fishing and hunting,
  • Utilities,
  • Environment,
  • Energy and raw materials
Source : 
HEC Montréal
Type : 
Traditional case (Decision-making case)
Type of data used in the production of the case : 
Factual data that is not public wherein the identity of the company/person is disclosed
Event location : 
Australia
Year of start of the event : 
2008
Year the event ended : 
Not available
Business size : 
Not applicable
Teaching objectives
  • Experientially learn about the specific governance and strategic trade-offs of multi-stakeholder partnerships attempting to tackle a “wicked problem.”
  • Critically reflect on the possibilities and limitations of creating shared value through multi-stakeholder partnerships tackling complex and cross-cutting issues.