Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project (A and B)
Numéro de cas : 9 65 2016 002A-B
Cas publié dans la Revue internationale de cas en gestion, vol. 14, no 3
Mots clés :
Project failure,
Information technology projects,
SMEs,
Project risk management,
Project vision
Date :
2016-06-14
Notes pédagogiques incluses :
Oui
Résumé
This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was “resuscitated” and transformed into a success (part B). The case highlights (1) the challenges and risks of IT projects for SMEs, (2) the importance of evaluating and selecting the right IT supplier and managing relationships, and (3) how, during a retrospective, lessons learned from a project failure can be transferred and applied to other IT projects.
Objectifs pédagogiques
This case aims to have students reflect on and discuss the following:
- The challenges and risks of IT projects carried out by SMEs
- The importance of carefully evaluating and selecting IT suppliers and managing relationships with them, and
- How lessons learned from a failed project can be transferred and applied to other IT projects
Discipline principal :
Technologies de l'information
Discipline secondaire :
Management
- Gestion des PME
Secteurs d'activité :
Biens de consommation
Type :
Cas traditionnel (Cas descriptif)
Lieu de l'événement :
Montréal, QC, Canada
Année de début de l'événement :
2015
Année de fin de l'événement :
2015
Taille de l'entreprise :
Petite et moyenne entreprise
Concepts et théories en lien avec le cas
- IT adoption drivers of SMEs
- Strategic IT vision and project alignment
- IT project risk management and success factors
- The application of lessons learned to other IT projects