CIO as Poet: Engaging the Arts in IT Management
Numéro de cas : 9 65 2026 001
Cas publié dans la Revue internationale de cas en gestion, vol. 24, no 1
Date :
2026-03-10
Notes pédagogiques incluses :
Oui
Résumé
This case depicts a real situation in a real organization. It outlines a best practice approach to Information Technology (IT) alignment, illustrated by a pivotal action taken by a new CIO at Canada’s National Arts Centre (NAC). The NAC is a multilingual, multidisciplinary centre for the performing arts, offering programming across various streams, including theatre (French, English, and Indigenous languages), orchestra, dance, and popular music. The case demonstrates the importance of social, cultural, and intellectual IT alignment, as well as the vital role of the chief information officer (CIO) in strategic planning and IT implementation.
Objectifs pédagogiques
- Understand the importance of strategic alignment.
- Understand the role of social, cultural, and intellectual alignment.
- Understand the strategic role of a CIO, and the factors and actions that affect their success.
Discipline principal :
Technologies de l'information
Discipline secondaire :
Management
- Gestion des arts
Secteurs d'activité :
Culture
Type :
Cas traditionnel (Cas descriptif)
Lieu de l'événement :
Canada
Année de début de l'événement :
2022
Année de fin de l'événement :
Non disponible
Taille de l'entreprise :
Entreprise de taille intermédiaire